Shipping & Return Policy

Shipping & Service Delivery Policy – Shukla Financial Services

Last updated: January 2025

This Shipping & Service Delivery Policy applies to all services provided by Shukla Financial Services. As we offer digital and service-based financial solutions, no physical goods are shipped or delivered.

1. Service Delivery (Shipping Policy)

Shukla Financial Services offers financial and loan-related services that are delivered electronically. Therefore, no physical shipping of products is involved.

• Loan-related documents, acknowledgements, and status updates are shared electronically
• No courier, postal, or physical delivery services are used
• All communications are conducted through approved digital channels

2. Mode of Service Delivery

All services are delivered through one or more of the following modes:

• Email communication
• Phone calls
• SMS and WhatsApp notifications
• Online portals or digital documentation

3. Service Processing Timeline

Service delivery and application processing timelines depend on document submission, verification, eligibility checks, and lender policies.

• Application processing time generally ranges between 3 to 7 working days
• Timelines may vary due to verification or incomplete documentation
• Submission of an application does not guarantee loan approval

4. Communication & Notifications

Customers will be informed regarding important updates including:

• Receipt of application or cancellation requests
• Approval or rejection status
• Requests for additional documentation or clarification

Communication will be carried out via email, phone call, SMS, or WhatsApp.

5. Policy Amendments

Shukla Financial Services reserves the right to amend or update this policy at any time without prior notice. Any changes will be effective immediately upon being posted on the website.

6. Contact Information

For any questions or concerns regarding this policy, please contact:

Shukla Financial Services
📍 Address: 73A, Ganesh Chandra Avenue, Room No. 303, Near Axis Bank Hind Cinema, Kolkata – 700013
📞 Phone: 9088817811
📧 Email: info@shuklafinservices.co.in